Regulatory bodies

As a professionally-licensed UK letting agency, we belong to a number of regulatory organisations to ensure your peace of mind and high-quailty standards of service.

At rentbangkokcondo.com, our customers benefit from our professional memberships. This provides the assurance of the highest level of customer service from us, as well as the opportunity for proper recourse should any complaints arise. Additionally, all rent and deposit monies are protected in a ring-fenced account, that is regularly audited by external regulators. We believe in full transparency and professional conduct, helping you to make informed decisions about your rental property, with no last minute surprises.

SafeAgentLogo

Safe Agent

Safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the private rented sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of wider industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as Safeagent, the network are well-respected – recognised by government, consumer groups and industry bodies. Safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis. Safeagent operates a government-approved client money protection scheme, protecting landlord and tenant monies held by agents in the network.

safeagents.co.uk

Accreditation Number: A3876

View our Safeagent certificate

View our Client Money Protection Scheme certificate

my-deposits-logo

My Deposits

MyDeposits is a government-licensed scheme that protects tenancy deposits. Since April 2007, all tenancies that take a deposit from their tenant on an Assured Shorthold Tenancy (AST) in England and Wales must comply with the tenancy deposit protection legislation. This means landlords or their agents must protect the tenancy deposit with a government-approved scheme within 30 calendar days of receiving it from the tenant, and issue them with prescribed information about the deposit having been protected.

mydeposits.co.uk

Membership Number: 50432790

ombutsman

The Property Ombudsman

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

tpos.co.uk

Membership Number: L795

nrla

The National Residential Landlords Association

The National Residential Landlords Association is the UK’s largest membership organisation for private residential landlords, supporting and representing over 90,000 members. The association was created from the merger of the RLA and NLA in April 2020.

NRLA members range from full-time landlords running property portfolios to those letting single bedroom flats. Whatever their status, most landlords face the same regulatory and legal challenges, with over 100 Acts of Parliament and 400 sets of regulations governing the private residential lettings sector.

nrla.org.uk

Membership Number: 072594

unnamed-file.ico

Information Commissioner’s Office

The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

ico.org.uk

Membership Number: Z2884909

View our certificate

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